FAQ's

We specialise mainly in the assessment and treatment of musculoskeletal injuries and pain. For example back pain, neck pain, joint sprains, muscle strains, tendon injuries etc.

We are also able to treat some other issues such as falls prevention and chest physio.

If you’re not sure whether or not a physiotherapist is right for your condition, give us a call and we can help you find the right health professional

Yes, physiotherapy is covered by private health insurance. You may need to contact your insurer to check that physiotherapy is covered under your particular policy and to check exactly how much they’ll contribute towards the cost.

You DO NOT need a doctor’s referral if you are a privately-paying patient (with or without private health insurance). If you have been referred by a doctor that’s fine too, and we’ll keep in contact with your doctor to let them know how you’re going.

If you’re being covered by Medicare, DVA, Workers’ Compensation or Motor Vehicle Accident Compensation then you do require a doctor’s referral.

Medicare may cover up to five sessions of physiotherapy per year under a Chronic Disease Management Plan (formerly Enhanced Primary Care). There are certain criteria to meet to qualify for one of these plans and so this should be discussed with your GP.

You can read more about Chronic Disease Management Plans at http://www.health.gov.au/internet/main/publishing.nsf/content/mbsprimarycare-chronicdiseasemanagement

X-rays and other scans are usually not required. Depending on your presentation the physiotherapist may advise that you receive an X-ray or other scan to help in your diagnosis.

Your physiotherapist may provide you with a referral, or advise you to visit a GP in order to gain a referral.

No, waiting for swelling to go down is not generally necessary. If swelling appears to be one of your major concerns then the physiotherapist will be able to tailor treatment to focus on reducing swelling and not further aggravating an inflammatory reaction.

Your initial consultation will be 40 minutes and your follow up consultations 20 minutes, unless a longer or shorter consultation is agreed upon in consultation with your physiotherapist.

Many assessment techniques are looking to reproduce your pain and so will be painful. Some treatment techniques may reproduce pain while others are intended to be painless.

Your physiotherapist will discuss what you should expect to feel throughout the consultation, and will aim not to cause excessive amounts of post-treatment soreness.

Your physiotherapist will perform a thorough assessment of your presentation and will recommend and perform treatments based on this presentation.

If you have had good experiences with certain treatment techniques in the past then you can discuss this with your physiotherapist and they may incorporate them into your treatment, or explain why they don’t believe it is an appropriate treatment technique on this occassion.